Shipping & Delivery
Fast and reliable delivery powered by GLS. We ship orders same day when placed before the cutoff time.
Same-Day Dispatch
Orders placed by 12 PM on business days are shipped the same day.
GLS Delivery
Reliable delivery through GLS with full tracking and parcel shop pickup options.
Package Insurance
All shipments are insured. Your order is protected from dispatch to delivery.
Estimated Delivery Times
Delivery times are estimates and may vary during holidays or peak periods.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address.
Shipping costs are calculated at checkout. The final cost depends on the delivery country.
Order Processing
Order confirmed
You receive an email confirmation with your order details.
Packed & shipped
We pack your order and hand it over to GLS. You receive a tracking number via email.
In transit
Track your package in real time through GLS Track & Trace.
Delivered
Your package is delivered to your door or to a GLS Parcel Shop of your choice.
Our Delivery Partner
GLS
General Logistics Systems
GLS is one of the leading parcel service providers in Europe, operating in over 40 countries with a reliable network of depots and parcel shops.
- Real-time package tracking
- 210+ Parcel Shops in Croatia
- 800+ automated parcel lockers
- FlexDelivery options across Europe
Parcel Shop Pickup
Pick up at your convenience
Choose a GLS Parcel Shop or automated locker near you and pick up your package when it suits you.
Returns
14-day return policy
You have 14 days from the date of delivery to return your order in accordance with EU consumer protection regulations.
Contact us to initiate a return
Reach out via email or the contact form and we will guide you through the return process.
Common Questions
Once your order is shipped, you will receive an email with a GLS tracking number. Use it on the GLS website to follow your package in real time.
Contact us as soon as possible. If the order has not been dispatched yet, we can update the address. Once shipped, GLS FlexDelivery may allow you to redirect the package.
GLS will attempt redelivery or leave your package at the nearest GLS Parcel Shop. You can also use FlexDelivery to redirect to a parcel locker or a different address.
Yes, we ship worldwide. International orders outside the EU may be subject to customs duties and import taxes, which are the responsibility of the recipient.
Have questions about your shipment?
Our team is happy to help with any shipping-related questions.
Contact Us